Website Terms and Conditions

Last updated: July 2025

Gpeto Planning AI Website Terms and Conditions

 

Who we are and how to contact us

Gpeto Planning AI (http://gpetoplanning.ai) is a site operated, owned and managed by GPETO AI LIMITED (‘‘GPETO, We, Us’’).

We are registered in England and Wales under company number 16028321 and have our registered office at Kemp House, 124 City Road, London, EC1V 2NX.

We are a limited company.

To contact us, please email, telephone our customer service line or post your query to us using the following details:

Email: support@gpeto.ai

Postal address: 
Gpeto AI
Kemp House
124 City Road
London
EC1V 2NX

If you have any questions about our communications and marketing please email us at support@gpeto.ai.

Using our website

By using our site you accept our terms. The following terms tell you the rules for using our website https://www.gpetoplanning.ai/.

Users of Gpeto Planning AI site are bound by the terms and conditions set out below so please read these carefully before continuing. If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms which may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Notice 
  • Our Cookie Notice which sets out information about the cookies on our site.

Please be aware that other websites, which are accessible from Gpeto Planning AI, may contain terms and conditions which are different from those provided by Gpeto Planning AI.

Where our site contains links to other sites and resources provided by non-subsidiary third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Permitted use

Any requests for permission to use Gpeto Planning AI content in a manner than otherwise permitted by these terms and conditions should be emailed to us at support@gpetoplanning.ai.

If you breach any of these terms and conditions, your authorisation to use Gpeto Planning AI automatically terminates and you must immediately and securely destroy any downloaded or printed materials.

You are authorised to view and download the materials on Gpeto Planning AI. You may print off individual pages of the content from Gpeto Planning AI for private or personal use, provided that any proprietary notices, marks, logos or other legends that appear on the copied screens remain, and are not removed from the printed or stored images of such screens.

You may not modify the materials on Gpeto Planning AI in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public purpose.

Any material subject to Crown Copyright may be used in accordance with the terms of the Open Government Licence v3, details of which are available at: http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Intended users

Gpeto Planning AI content covers planning regimes in England and Wales only (each, a Permitted Territory). We do not represent or warrant that the information available on Gpeto Planning AI complies with the statutory regime of any other country.

If you choose to access Gpeto Planning AI from other locations outside England and Wales you do so on your own initiative and you are responsible for compliance with local laws, if and to the extent local laws are applicable.

Links to Gpeto Planning AI

You are free to link to any of Gpeto Planning AI pages from your website. We kindly request that you ensure you direct your users to our domain, www.gpetoplanning.ai.

If you require assistance or help in determining the best link to use, please contact support@gpetoplanning.ai.

Copying

You are free to link to any of Gpeto Planning AI pages from your website. We kindly request that you ensure you direct your users to our domain, www.gpetoplanning.ai.

If you require assistance or help in determining the best link to use, please contact support@gpetoplanning.ai.

Intellectual Property and Copyright

Unless otherwise stated, any intellectual property rights arising in respect of Gpeto Planning AI’s design, text, graphics, its selection and arrangement, software and all other material (the ‘Content’) on or in Gpeto Planning AI belong to GPETO AI or third-party content providers where indicated.

Copying or use of such intellectual property rights or software is not permitted without the prior approval of the intellectual property owner, unless expressly allowed under these terms and conditions.

If you are an employee of an organisation, you should be aware that any information uploaded to Gpeto Planning AI by you as an employee is covered by your employment terms and may to be the intellectual property of your employer. We recommend that if you change employer or undertake any private work whilst employed, you should open a different account.

By uploading information to Gpeto Planning AI, you, your agent or your employer grant us a non-exclusive, permanent license to use that information for the purposes of delivering our products and services to you and other users, in accordance with our Terms and Conditions and (to the extent that the information includes personal data) consistently with the terms of our Privacy Notice.

You must keep your account details safe

If you need to amend any account details or transfer data from one account to another, you should do so whilst you still have access to the original email. If you need to amend any account details or transfer data from an account relating to a previous employment, you must provide written authorisation of that employer or an alternative form of identity verification when contacting our Service Desk for assistance.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at support@gpetoplanning.ai.

Unauthorised access by third parties

We have implemented security policies, controls and technical measures to protect the personal data that we have under our control in line with our privacy notice. However, should third parties access Gpeto Planning AI, GPETO will not be liable for any damages or loss arising out of, or resulting from, any unauthorised access to, alteration to or modification of information contained on Gpeto Planning AI.

Illegal use

You must not use Gpeto Planning AI for any of the following:

  • For fraudulent purposes or in connection with a criminal offence or other unlawful activity
  • To send, state, publish, use or reuse any material which is offensive, abusive, defamatory, indecent, obscene, threatening or illegal, or in breach of any other rights
  • To transmit any chain letters, spam letters or junk email, or participate in mischievous or malicious behaviour which causes or may cause damage, annoyance, inconvenience or needless anxiety to GPETO or any other member or user of Gpeto Planning AI.

GPETO will co-operate with investigations by any law enforcement agency or any relevant authority in the investigation of suspected criminal activity and/or violation of its systems and networks.

Updates

We recommend that you refer to this area of Gpeto Planning AI on a regular basis to ensure that you are aware of our most recent Terms, Privacy Notice and other statements.

GPETO reserves the right to modify, add to or amend these Terms and Conditions, our Privacy Notice, and any other policies or statements from time to time. Any such modifications, additions or amendments will be effective immediately on being posted to Gpeto Planning AI. Continued use of Gpeto Planning AI after any modification, addition and/or change has been made is your acceptance of the updated version.

Changes to/operation of Gpeto Planning AI

  • Gpeto Planning AI may change in format and content at any time.
  • Gpeto Planning AI may be suspended from operation for support or maintenance work, in order to update the content or for any other reason.
  • Gpeto Planning AI reserves the right to terminate access to Gpeto Planning AI website at any time and without prior notice.

Law and disputes

The Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales and any dispute arising in relation to Gpeto Planning AI, whether on contract, in tort or otherwise shall be subject to the non-exclusive jurisdiction of the English courts.

GPETO reserves the right to bring proceedings in the courts of the country of your residence or your principal place of business.

General

These Terms and Conditions cannot be varied except in writing by GPETO.

Any breach of these Terms and Conditions shall entitle GPETO to immediately terminate your use of Gpeto Planning AI and/or the agreement with you without notice.

If any provision in these Terms and Conditions is found to be invalid or unenforceable by any authority having competent jurisdiction, such invalidity or unenforceability shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

Failure by either party to insist upon strict performance of any provision of these Terms and Conditions, or the failure of either party to exercise any right or remedy to which it is entitled under these terms and conditions shall not constitute a waiver of that right or remedy and shall not cause a diminution of the obligations established under these terms and conditions.

Headings in these Terms and Conditions are for convenience only and will have no legal meaning or effect.

Disclaimers

Guidance

This website (including all content provided within it) is not a definitive source of information. If you are in any doubt you should contact your Local Authority before undertaking any work.

Planning Regulations content

Planning Regulations content on Gpeto Planning AI provides you with a practical level of guidance to enable you to better understand how the Planning Regulations might impact on a building project you are doing or considering.

It is not a definitive interpretation of the Planning Regulations. We urge you to seek appropriate professional advice before starting work.

Accuracy/completeness of information

We require all users and providers of information to ensure the accuracy and completeness of their information. Information is provided without any representation or endorsement made and without warranty of any kind (whether express or implied), including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The information provided on or via Gpeto Planning AI is intended to be informative only and is provided on an “as is” and “as available” basis. In using Gpeto Planning AI, you acknowledge that any reliance upon any information obtained or received via Gpeto Planning AI shall be at your own risk. If you are in any doubt, please seek independent professional advice.

Website functionality and data

We do not warrant that the functions of Gpeto Planning AI will be uninterrupted or error free, that defects will be corrected, or that this Gpeto Planning AI, or the servers that make it available, are free of viruses or bugs.

We do not warrant that the data transmitted through Gpeto Planning AI will be uninterrupted, error free or free of viruses or bugs.

We will not be liable for any breach of these terms, any tort, including negligence, or on any other basis howsoever arising in any event (except where it would be unlawful for us to exclude liability, for example in relation to personal injury or death) or for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of Gpeto Planning AI.

Therefore, you must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

Third party content (including advertising and sponsorship)

Gpeto Planning AI hosts advertising, sponsorship and other third-party content to help fund and develop the site. By hosting such third-party content, Gpeto Planning AI does not endorse any specific commercial product, service or organisation nor does it hold any liability for them. Third party advertisers are fully responsible for the accuracy of all representations made in their advertisements.

Gpeto Planning AI accepts no responsibility for the goods and services provided by, or the conduct of, third parties on their websites. Third parties are responsible for the accuracy of all content and opinions expressed on their own websites, their own disclaimers and privacy notices. By using their websites or content, or by entering into any agreement with them, you will be bound by their terms and conditions.

User-Generated Content not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us on support@gpetoplanning.ai.

Definitions

  • Application means any Gpeto Planning AI supplied form used to process information.
  • Agent means any person or organisation who is acting on the behalf of a consumer in relation to the use of our services
  • Browser means a software application used to locate and display web pages.
  • Cookie means message given to a web browser by a web server. The browser in a text file called cookie.txt then stores the message. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.
  • Crown Content means the information, documents and material provided on or via Gpeto Planning AI that was originated by a UK government department or agency which is subject to Crown copyright protection.
  • IP (Internet Protocol) means the technical standard that allows data to be transmitted between two devices connected to the internet.
  • Third party content means the information, documents, material, advertising and sponsorship provided on or via Gpeto Planning AI by content developers other than GPETO .
  • GPETO means Gpeto AI Limited, a company incorporated in England and Wales under company number 16028321 and have registered office at Kemp House, 124 City Road, London, EC1V 2NX
  • Web server means a system that delivers (serves up) web pages to your browser.

 

Privacy and cookie notice

In the course of using Gpeto Planning AI services, you or your Agent may submit information (including your personal data and the personal data of others).  By accessing and using this site, you or your Agent are expressly consenting to our processing of your data in the manner described in our Privacy Notice and Cookie Notice.

If for some reason you object to this use and any disclosure of your personal information, then please do not register with us or use Gpeto Planning AI.

This Privacy Notice and Cookie Notice form part of the terms and conditions of Gpeto Planning AI.

Third Party websites linked to from Gpeto Planning AI are not covered by our Privacy Notice. We recommend you review the privacy notices of such websites before continuing to use these.

Confidentiality and security

Your attention is drawn to the fact that any information carried over the Internet is not secure; information can be intercepted, lost, redirected, changed and read by other people. Any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access and protect your personal data against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period of time or as long as the law requires.

We have implemented security policies, controls and technical measures to protect the personal data that we have under our control from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss

All our employees, contractors and subcontractors who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We use leading technologies and encryption software to safeguard your data and set strict security standards to prevent any unauthorised access to it.

Your rights and responsibilities

Please ensure that the information you or your Agent submit is accurate and correct. Do not include personal or sensitive information about third parties (including family members) unless you have told the individual concerned and they consent to it being supplied. GPETO will not be responsible for any inaccurate or incorrect information that you submit.

Tell us as soon as possible if any of the personal information you have provided should change.

No text or data mining, or web scraping

Neither you or your Agent shall conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):

  • Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.
  • Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard.

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation.

We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Changes to the terms and conditions

Any changes we may make to our terms and conditions in the future will be posted on this page and, where appropriate, notified to you.

We may suspend or withdraw our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.